Summary: Security, Privacy and Terms

These brief summaries are not legally binding. They are our best effort to make long-winded legal documents easy to quickly understand!

Full documents here: privacy policy, terms of service

Security

Your data is then transferred using standard HTTPS encryption in transit until it reaches our servers.

Your data is stored double-encrypted, once by us, and again with a second layer of standard "encrypted at rest" encryption.

When you use Magicflow, your data is sent with HTTPS encryption to a secure serverless cloud computing environment, where your data gets decrypted and analysed so we can show you the awesome insights we've extracted from it.

These insights then get sent with HTTPS encryption to your browser! It is not perfect end-to-end encryption because we do a lot of heavy data processing which at the moment needs to be done in the cloud. We do plan on creating a local-only and a fully end-to-end encrypted version that doesn't do any heavy processing, but we're still working on it!

No humans other than you ever see your data. It is only ever decrypted when it's being processed for you. We salt and hash your password, so we never have a plaintext copy of it on our servers. To learn more about this, look up 'password hashing'. This means that even if our entire system is compromised, your data will still be safe. We will never ask for you to send us your password. Please report to mike@magicflow.com if you are ever asked for this kind of information.

TL:DR of Privacy

Up front, any data that you add to Magicflow to analyse is only used for the sole purpose of providing you with the Magicflow Service. We don't sell, share, or use this data for anything else. We believe your data should only be used in ways that you clearly consent to, that benefit you.

• You give us: Account and payment information, and data that you want us to analyse
• We collect: Transaction Information, usage statistics, device information and visitor status.
  
• We use the services: June Analytics and Heap Analytics, which stores cookies that anonymously get statistics of how you use the site, and our product.
  
• We don't collect: Sensitive personal information, or the information of people under 13.
• We use your data to: Provide you with the Magicflow Service, take payments, communicate with you, and only when absolutely necessary to investigate fraud/security and comply with legal obligations.
  
• We would only share your data: With your explicit consent, for mandatory legal disclosure, or if there was a change in control or sale and you consent to keeping your data with Magicflow and the other entity.
  
• You can access and control your information: in our platform, or by contacting Magicflow support.
  

TL:DR of Terms of Service

• Your account: Users control their Account and content within it; a human must create your Account; you must be 13 or over; you must provide a valid email address; and you may not have more than one free Account. You alone are responsible for your Account and anything that happens while you are signed in to or using your Account. You are responsible for keeping your Account secure.
  
• Acceptable use: Your use of the Website and Service must not violate any applicable laws, including copyright or trademark laws, export control or sanctions laws, or other laws in your jurisdiction. You are responsible for making sure that your use of the Service is in compliance with laws and any applicable regulations.
• Intellectual property: We own the service and all of our content.
  
• Feedback: We'd love your feedback to make our product better. If you give us feedback, ideas or any other contributions, you agree that we have full rights to use your contributions.
  
• Payment: You are responsible for any fees associated with your use of Magicflow. We are responsible for communicating those fees to you clearly and accurately, and letting you know well in advance if those prices change.
• Cancellation: You may close your Account at any time. If you do, we'll treat your information responsibly and delete it as soon as possible.
  
• Disclaimer: We provide our service as is, and we make no legal promises or guarantees about Magicflow.
  
• Liability: We will not be liable for damages or losses arising from your use or inability to use the service or otherwise arising under this agreement. You are responsible for your use of the service. If you harm someone else or get into a dispute with someone else, we will not be involved.
  

I hope this helps, let us know if you have any questions, or suggestions on how we can make this page, or our policies simpler and better!